Details for 'LIHEAP Program Assistant'

CONFEDERATED SALISH AND KOOTENAI TRIBES

OF THE FLATHEAD NATION

PO BOX 278

PABLO MT  59855

(406) 675-2700

PERSONNEL OFFICE FAX:  (406) 675-2711

WEBSITE ADDRESS:  csktribes.org

E-mail: shelley.grenier@cskt.org

****V A C A N C Y   A N N O U N C E M E N T****

TITLE:                            LIHEAP Program Assistant

                                      Contract Position

LOCATION:                    Department of Human Resource Development

SALARY:                        $17.52 to $20.14 per hour

CLOSING DATE:             Thursday, April 6, 2023 at 5:30 p.m.

SPECIAL CONDITIONS:

This position is not a Testing Designated Position (TDP) within the definition of the CSKT Drug Testing policy.  The successful applicant, if not already employed by the Tribes must pass a pre-hire drug test and serve a mandatory six (6) month probationary period.

The job is a technical working level position which involves a great deal of detailed clerical work combined with determining unique program eligibilities.  The position performs clerical functions 40% of the time and eligibility functions 30% of the time and extensive public contact 30% of the time.  The contact is with vendors and clients who are seeking services.  This position determines energy assistance eligibility that typically runs from September-April and June-August.

DUTIES:

• This position receives the LIHEAP client application and required backup documents and duplicates them for the file and a part of the eligibility process.
• Incumbent notifies the LIHEAP Program Manager on Sensitive issues regarding eligibility or program policy interpretation.
• Professionally greets and conveys a positive attitude and appearance to all individuals seeking services offered by the Elder Services Division such as LIHEAP, etc.
• Receives incoming calls for LIHEAP program components. Takes messages in person and by telephone.  Maintain log of all incoming telephone calls and in person contact.
• Will assist in the absence of the Elders Receptionist.
• Types a variety of letters and memos. All letters/correspondences require LIHEAP Program Manager and the Division Manager review and approval before mailing out.
• Elders Division Manger signs off on LIHEAP eligibility with LIHEAP position recommending eligibility approval. The Assistant reviews and prepares the application for final approval by the Program Manager.
• Assists in process of LIHEAP.
• Performs other duties as assigned by the Division Manager including filling in receptionist at the front desk and copying documents.

MINIMUM QUALIFICATIONS (AS REFLECTED ON THE TRIBAL EMPLOYMENT APPLICATION)

• Must have a High School diploma or GED equivalent with 1 year experience working with people or with office clerical work.
• Must be able to remain focused and calm when clients are demanding immediate action on LIHEAP applications (goes to temperament and ability to remain calm in stressful and demanding situation where public contact is critical).

DESIRABLE QUALIFICATIONS (AS DETERMINED BY THE INTERVIEW):

• Interested applicants may obtain further information by requesting a copy of the full position description from the Tribal Personnel Office (406) 675-2700 Ext. 1259/1040.

SUBMIT:

1. Completed Tribal employment application.
2. Copy of relevant academic transcripts and training certificates.
3. Copy of current valid driver’s license and proof of liability insurance.
4. Proof of enrollment from a federally recognized Tribe if other than CSKT.
5. If claiming veteran’s preference, a copy of DD214 must be submitted.

SUBMIT ALL OF THE ABOVE TO:  Personnel Office, PO Box 278, Pablo MT 59855, telephone (406) 675-2700 Ext. 1040.

FOR MORE INFORMATION:  Michaellynn Alvarez, LIHEAP Program Assistant @ 675-2700 Ext. #1345